Rethinking income for the age of AI - Big Think

But, with these benefits comes a potential offsetting cost to all of us. For example, there are millions of people across the globe that comprise the staff of call centers and customer support. What becomes of them when an AI can answer nearly all questions with zero dollars in salary for human employees? Is the world prepared for this level of potential unemployment? Where are governmental and enterprise level programs for upskilling and retraining to keep these individuals from being left behind?